Medical Report Request

REQUESTING A COPY OF YOUR AMBULANCE MEDICAL RECORD

All requests for medical records are handled by our biller, Wittman Enterprises. To obtain your record, please call 800-906-6552.

ATTORNEYS OFFICES & LEGAL COPY SERVICES

All requests for medical and/or billing records are handled by our biller, Wittman Enterprises. Wittman fulfills records requests electronically via ChartSwap.

ChartSwap is a HIPAA compliant platform launched to facilitate electronic medical and billing record exchange between medical providers and law firms, and other requesting parties. It’s free to register and requestors can use ChartSwap to request, track, pay for and download records.

To submit requests via ChartSwap, use the following steps.

Register at www.chartswap.com as a Record Requestor;
Sign in and Search for a Provider, Enter Request Details, then Upload Supporting Documents;
Once your request has been reviewed and records are available, you will receive a notification and invoice, which you can pay with a check or credit or debit card.

Please direct any questions to Wittman Enterprises at 800-906-6552.

Website Accessibility Policy

Sacramento Metropolitan Fire District is fully committed to providing accessible facilities, elements and channels of communication to all members of the public. As part of this commitment, Sacramento Metropolitan Fire District has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and commercial screen reading software. All features of the website are coded to allow individuals with vision and other impairments to understand and use the website to the same degree as someone without disabilities. We welcome feedback and can often resolve issues in a timely manner if they arise.

If you need any special assistance or accommodations:

Call us at (916) 859-4300

Ongoing Compliance Information

Compliance Officer

Sacramento Metropolitan Fire District has designated a compliance officer for website disability-related accommodations. The compliance officer has received training in website accessibility and updates the site in accordance with those best practices. Contact our accessibility officer to report an issue.

Compliance Procedures and Reports

In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards, Sacramento Metropolitan Fire District regularly scans its website to ensure ongoing compliance, and makes timely changes to any inaccessible changes, if any are found.

Linked Documents and Third Parties

Please note that this site may link out to third-party websites, such as state or federal agencies, that do not have accessible content. This site may also include documents provided by third parties included in our agenda packets, for example. While we cannot control the accessibility of content provided by third parties, we are happy to assist any member of the public with reading and accessing content on our site.

See an opportunity for us to improve? Please contact our accessibility officer or call us at (916) 859-4300.

Report a Website Accessibility Issue

We are committed to your ability to access all content, and we will respond to all requests as soon as possible.